Our Services

The most important general-purpose technology of our era is artificial intelligence, particularly machine learning (ML)—that is, the machine’s ability to keep improving its performance without humans having to explain exactly how to accomplish all the tasks it’s given. Within just the past few years machine learning has become far more effective and widely available. We can now build systems that learn how to perform tasks on their own.

ML systems are often excellent learners. They can achieve superhuman performance in a wide range of activities, including detecting fraud and diagnosing disease. Excellent digital learners are being deployed across the economy, and their impact will be profound.

At Patag we help our customers in the following areas.

• Service-operations optimization
• Contact-center automation
• Product-feature optimization
• Predictive service and intervention
• Customer-service analytics
• Customer segmentation
• Risk modeling and analytics
• Fraud and debt analytics